Bank Of America Reviews
(Rated by 11 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
- Google Pay
- Samsung Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.2
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.7
- Shipping & Delivery4.1
- Customer Service4.3
- Good Value4.5
- Return Policy4.6
Recent Customer Reviews (11)
Kyla Lowe
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Jacob Covington
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Carlos Ribeiro
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Paige Kay
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Elita Faure
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John Carter
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Ralph Furst
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Clay Godina
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David Dresner
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Aurea Corral
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Bank Of America Pricing
Non-BofA ATM Fees
$2.50 - $5
Payment Methods
Accepted Payment Options:
Prices for items on Bankofamerica.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Google Pay
Samsung Pay
Payment Process
- Payments can be made online during the checkout process.
- For Bank Of America credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Bank Of America Pros & Cons
Pros
1
Large Branch and ATM Network: Bank of America offers a wide network of branches and ATMs, making it convenient for customers to access their accounts.
2
User-Friendly Online and Mobile Banking: The bank provides well-designed online and mobile banking tools, including a highly rated mobile app with features like check deposit, bill payment, and virtual assistant Erica.
3
Customer Service: Extended customer service hours and live chat support are available, providing convenient access to assistance.
4
Keep the Change Program: This program helps automate savings by rounding up debit card transactions and transferring the difference into the savings account.
5
Cashback Rewards: Bank of America offers cashback rewards through the BankAmeriDeals program, which can be accessed through the online or mobile banking platform.
CONS
1
Low Interest Rates: Savings and CD yields are generally below the national average, offering minimal interest rates.
2
Monthly Fees: Many accounts come with monthly maintenance fees, which can be waived under certain conditions such as maintaining a minimum balance or being a Preferred Rewards member.
3
Fees for Non-BofA ATMs: Customers are charged $2.50 to $5 for every ATM transaction conducted on an ATM other than one owned by Bank of America.
4
Overdraft Fees: Although reduced, overdraft fees still apply, currently set at $10 per incident.
5
Mixed Customer Satisfaction: Customer satisfaction varies by region, with some branches receiving lower scores in satisfaction studies.
Bank Of America Features and Benefits
Features
Online Banking
Rated #1 over 9 years in Dynatrace’s Banker Scorecard. Allows users to check balance, deposit checks, view statements, pay bills, transfer money between accounts, and set up alerts through email, text, or push notifications.
BankAmeriDeals®
Users can browse cash-back deals no matter where they are.
Pay & Transfer
Users can schedule or pay bills online from home, the office, or wherever they can connect. They can make quick, secure transfers between their accounts, or use Zelle® to exchange money with friends and family even if they have accounts at other banks.
Budget & Track
The Spending and Budgeting tool allows users to set up a budget and monitor spending in their accounts to quickly see where their money goes and helps them take control of it.
Bank Securely
Users can help protect their account with fingerprint sign-in on their mobile device. They can order a new card, or lock/unlock their debit card to prevent unauthorized use. They can update their passcodes and security settings anytime in the Online Banking Security Center.
Mobile Advantage
Mobile Banking offers convenient, secure banking from almost anywhere. Users can create custom alerts to track their balance or see if a payment is due. They can add a digital wallet to pay with their phone.
Erica, Your Virtual Financial Assistant
Users can chat with Erica, their virtual financial assistant.
Large Branch and ATM Network
Offers a wide network of branches and ATMs, making it convenient for customers to access their accounts.
User-Friendly Online and Mobile Banking
Provides well-designed online and mobile banking tools, including a highly rated mobile app with features like check deposit, bill payment, and virtual assistant Erica.
Customer Service
Extended customer service hours and live chat support are available, providing convenient access to assistance.
Keep the Change Program
Helps automate savings by rounding up debit card transactions and transferring the difference into the savings account.
Cashback Rewards
Offers cashback rewards through the BankAmeriDeals program, which can be accessed through the online or mobile banking platform.